Toshifumi Suzuki, founder of Seven-Eleven Japan, has died

(referenceforbusiness.com)

44 points | by L_Rahman 5 hours ago

10 comments

  • firefax 1 hour ago
    I ate a lot 7/11 onigiri as a poor grad student exploring Tokyo on a long layover once... they're truly wonderful little stores. (They also are one of the few places you can use an ATM, very useful given how cash based Japan is)

    He can be proud of the legacy he built, which is something many American founders cannot say with a straight face.

    Rest in power sir.

    • decimalenough 22 minutes ago
      This is a bit out of date. These days basically any ATM allows foreign cards, just in time for Japan to finally switch to electronic payments in a big way (in particular PayPay).
      • ak217 6 minutes ago
        Yes. The payments landscape has shifted pretty dramatically in Japan over just the past 3 years. It used to be that you had to worry about getting cash, IC cards, refilling said IC cards, going to an actual bank with your passport, etc. Now all you need is an iPhone (although I hear Android phones from outside Japan still can't use suica).
      • Larrikin 7 minutes ago
        Most let you use them, the post office and 7-11 had the lowest fees
    • MichaelZuo 3 minutes ago
      American founders aren’t necessarily more malicious on average.

      They just end up rewarded after doing shady tricks more often. Whereas in any other country being too devious too often is fatal.

      I guess the archetypal example on HN is Microsoft or Oracle.

  • RigelKentaurus 1 hour ago
    On our last couple of Japan trips, we would walk into 7/11s for an inexpensive coffee, an egg or fruit sandwich, and also do some treasure-hunting for co-branded items with Muji/Uniqlo or others. It became a short and meaningful part of our routine. We loved the convenient locations and fantastic service at all their stores. Well done, Suzuki-san!
  • arjie 33 minutes ago
    The local stores in Japan and Taiwan are really nice. 7/11 and Family Mart are these pleasant places where you can see schoolchildren sitting chatting and eating. That’s not something you’d see in San Francisco.

    You’ll see adults with children sometimes at Whole Foods, which is nice, but unattended children not so much.

  • jmward01 1 hour ago
    Having spent a significant amount of time in Japan, 7/11 there is an experience the rest of the world needs to know.
  • satvikpendem 1 hour ago
    I wonder how 7/11 in the US will change now that the Japanese version bought out the US version. Will we actually have hot and prepared food like Japan? I doubt it, seems the supply chain infrastructure just isn't there.
    • AlexAplin 7 minutes ago
      Besides the context in the other comments, they pushed the Japanese fresh food angle in a media blitz pretty hard last year (https://www.nytimes.com/2025/09/09/business/7-eleven-ceo-ste...). Egg sandwiches seem to be the most reliably available in the contiguous states, but you can also spot egg rolls and onigiri. They're also now bracing to close hundreds of stores and reopen a fraction of that number to match the new model: https://www.forbes.com/sites/pamdanziger/2026/04/17/7-eleven...
    • Larrikin 1 hour ago
      It's been fully owned by the Japanese company for over 20 years
    • mgiampapa 1 hour ago
      7/11 Japan has been running the stores in Hawaii for ages, just look there.
    • m463 54 minutes ago
      I was in 7/11 in the US and they sell egg sandwiches.

      coincidence?

    • m0llusk 35 minutes ago
      The waste generated is also a major challenge. Having fresh food always ready means trashing a lot of meals. In the US there are networks of food banks and such, but it can still be difficult to keep up with the flow of unpurchased food that is no longer fresh.
      • ssl-3 24 minutes ago
        How is this waste dealt with in Japan? Why can't whatever-that-is be implemented in the US?
  • thr1owaway9621 15 minutes ago
    Japanese 7-11 is a fascinating story.

    Here is decent video on Youtube that goes into the history of the company, and why 7-11s are so different in the US and Japan (tldr: it's the core culture/infrastructure differences):

    https://www.youtube.com/watch?v=a3EH4VmxMAo

  • L_Rahman 5 hours ago
    I learned today that 7/11 in Japan wasn't a pure licensing play but a technology enabled business model disruption of large grocery stores and mom-and-pop convenience stores. The launch of 7/11 Japan introduced: franchising, JIT inventory management, and centralized POS terminals to the Japanese retail market. The linked article explains this in more detail.
  • dreamcompiler 38 minutes ago
    I almost never go to a 7/11 in the US but every time I go to Japan I visit a 7/11 at least once a day. No matter where you are in Japan there's likely a 7/11 within walking distance and besides the usual assortment of drinks and snacks you can get quick full meals there of high quality.

    https://thisis-japan.com/7-eleven-japan-guide-2025/

    • Klonoar 0 minutes ago
      Conbini meals only register as "high quality" to you because your comparison point (e.g, American 7-11) is an abysmal excuse for food. The food is, in reality, not that special.
  • dboreham 1 hour ago
    Wondering if there's a better reference article for this. The current link goes to a page with so many adverts that I saw no actual content on my phone screen.
    • ranger_danger 1 hour ago
      No ads here on desktop or mobile with ublock origin.
      • satvikpendem 1 hour ago
        The fact that people in the current year still don't use ad blockers baffles me. Even on mobile, use Firefox with uBlock Origin and/or DNS66 or AdAway for OS wide blocking, or even just set dns.adguard-dns.com in your phone DNS settings.
        • ssl-3 31 minutes ago
          It is bizarre, isn't it? My web experience has been broadly cleansed of ads for about as long as we've had a web to experience.

          These days, Firefox on Android indeed works great, and so does uBlock Origin. It's a superb combination on the desktop, and also on my pocket supercomputer.

          On iOS, I browse with Safari and the free AdGuard extension (from the app store) does quite well.

          These mobile browsers even work well for watching videos on Youtube without inserted ads.

          They accomplish this cleansing at the cost of at most a few minutes of my time to set them up when a new device comes into the mix. It's a fantastic bargain.

          People have choices, and I don't know why anyone would choose to see ads.

      • hnlmorg 1 hour ago
        Thanks for letting us know your ad blocker blocks ads. We wouldn’t have figured out by ourselves. /s
  • ChrisArchitect 53 minutes ago